It is beneficial for companies, including small businesses, to outsource to virtual assistants to do some tasks. Cara Brook admits that by saving money...

hiring a VA, she is able to charge more for her services. Virtual Assistants can help with tasks such as bookkeeping, emailing, and contact management.

The Virtual Assistant Networking Association, VANA, also explains that hiring VAs offers the benefit of getting specialized skills. For example, a company can hire two VAs, each having their own specialty instead of hiring one employee who might know a little about both.

When looking for a virtual assistant, it is important to look for things such as experience, professionalism, and quality of communication.

Source:  http://www.entrepreneur.com/magazine/entrepreneursstartupsmagazine/2008/march/192986.html